Terms of Service

Effective Date: 1/1/25
Applies To: All users of www.theoperationsclub.com and affiliated services

Welcome to The Operations Club (“TOC,” “we,” “us,” or “our”). By accessing or using this website, engaging with our services, submitting information, or otherwise interacting with us online, you agree to the following Terms of Service. If you do not agree, please do not use the site.

1. Scope of Use

You may use our website and services only for lawful purposes. You agree not to:

  • Misrepresent yourself or submit false information

  • Interfere with the functionality or security of the site

  • Attempt unauthorized access to restricted areas

  • Use TOC content or branding without permission

We reserve the right to suspend or terminate access for any reason, without notice.

2. No Guarantee of Services or Employment

Use of this site or submission of any application, form, or inquiry does not guarantee:

  • A response or engagement

  • Employment or project placement

  • Access to our community, membership, or client services

We retain full discretion in reviewing, accepting, or rejecting any submission.

3. Information You Submit

By submitting forms, applications, emails, files, or other materials, you agree that:

  • The information is truthful and accurate

  • You have the right to share it

  • You grant us permission to review, retain, and share relevant details internally or with clients (as appropriate)

You retain ownership of your content, but you grant TOC a non-exclusive right to use it solely for evaluation and operational purposes.

4. Communications

By submitting your contact information, you consent to receive emails from us related to:

  • Member onboarding or project opportunities

  • Application updates

  • Service-related communications

  • Optional marketing updates (you may unsubscribe at any time)

We don’t spam. We don’t sell your info.

5. Purchases and Payments

All products, consulting sessions, or services offered through our site or links are subject to availability and pricing as listed.
Unless otherwise stated:

  • Payments are processed via third-party platforms (e.g., Stripe)

  • All sales are final unless explicitly stated otherwise

  • Service purchases (e.g., coaching, strategy calls) must be used within the time period defined at the time of purchase

6. Intellectual Property

All content on this site — including logos, copy, visuals, processes, and documents — is the intellectual property of TOC unless otherwise stated. You may not use or reproduce any of it without written permission.

7. Independent Contractor Status

Unless explicitly stated in writing, all TOC roles and client-facing opportunities are structured as independent contractor engagements. This means:

  • You are not an employee of TOC

  • You are responsible for your own taxes, insurance, and legal compliance

  • No benefits, insurance, or guarantees are provided

8. Disclaimer of Warranties

All content, tools, templates, and services are provided “as is.” We do not guarantee:

  • Accuracy or completeness of information

  • Continuous availability of the site

  • Suitability of services for your specific situation

Use of this site is at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law, TOC is not liable for:

  • Loss of data or access

  • Decisions made based on our content or services

  • Delays, errors, or interruptions

  • Third-party service failures (e.g., Stripe, Notion, Squarespace)

You agree to hold us harmless for any indirect, incidental, or consequential damages.

10. Governing Law

These Terms are governed by the laws of the State of New York, without regard to its conflict of law rules.

11. Dispute Resolution

You agree that any dispute arising from use of this site, including related to services, payments, applications, or user content, will be resolved through binding arbitration in New York, NY, under the rules of the American Arbitration Association. You waive the right to a jury trial or class action.

12. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). These include:

  • The right to know what personal data we collect

  • The right to access, correct, or delete your data

  • The right to opt out of the sale or sharing of personal data (note: TOC does not sell data)

To make a request, email us at info@theoperationsclub.com with the subject line “California Privacy Request.” We may require identity verification before proceeding.

13. Changes to These Terms

We may revise these Terms at any time. The “Effective Date” above will reflect the latest version. Continued use of the site means you accept the changes.